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TRAILSURGE / WORKSHOP
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TrailSurge
WORKSHOP · NUNEATON

Check-in

Record the customer’s details, requested work and vehicle condition before handover.

Opening saved draft…
Print, email & backup options

1 Customer & vehicle

E-bike

2 What needs doing

3 Condition on arrival

Overall visible condition *

Visible condition only. Dirt or mud that prevents a check can be noted above.

Take both sides and close-ups of existing damage. Photos are labelled and included in the saved job and printed report.

4 Items left with us

Confirm with the customer

5 Agreement & handover

The details above record the vehicle's visible condition and the customer's reported issue at drop-off, not a full safety inspection or diagnosis. The customer authorises the agreed initial inspection/diagnosis and any fee stated above. We will ask for approval before carrying out additional chargeable repairs. Signing does not affect statutory rights.

TrailSurge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY · 024 7693 9925

Check-in saved

The complete PDF includes the customer details, requested work, condition, signatures and photos. The saved job stays on this device.

Saved jobs

Find the customer, then choose Start collection. Their contact and vehicle details will carry into a new handover. Keep an all-jobs backup somewhere safe.

Customer drop-off email

Manual fallback: review the details, open your email app and press Send. For a signed PDF report and photos, use Print / Save as PDF and attach it yourself. The automatic confirmation includes the complete PDF report.

Manual draft only. The button does not send it automatically. Attach the PDF manually if needed.

Staff workspace

Workshop jobs

Track progress, arrange collections and keep the team updated.

Bookings and signed drop-offs appear together. Bookings have their own tag until the bike is checked in.+ Add workshop booking

Backups & restore

These backups contain staff updates. Keep your drop-off and collection backups too.

Customer message

Ready to collect

Prepare the message

A copy also goes to Harley and Finlay.

Email preview

Nuneaton workshop

Ready for collection.

Your vehicle is ready to collect from TrailSurge.

Collection address
Unit 62, Centenary Business Centre
Nuneaton, CV11 6RY

Call 024 7693 9925 or reply to arrange collection.

Thank you,
The TrailSurge Team

See our reviews on Trustpilot